"Our ReConnect Leaders play a critical role as ambassadors in personalizing the hospital experience for many older patients," said Jane Barnes, government affairs advocate at Centura Health. "We are encouraged by the success of the program, especially in the areas of patient advocacy, transition coaching, and communication. It's a win-win for our volunteers who are able to apply skills and knowledge to assist patients; and for our patients who are able to understand their medical information to independently manage their health needs."
Who are these leaders you may be asking? ReConnect leaders are volunteers who are in a valuable role to help the health care team to improve the quality of a patent's hospital experience. They provide the "next level of care" so important to patients and their families in the following areas:
- Patient advocacy while in hospital including discharge communication and consistency of information for the patient
- Transition coach-transition to home
- Family, patient, physician communication
- Chronic disease education
ReConnect leaders go through 3 days of training or 30 hours of training. This is an excellent chance to connect to the community in a fulfilling way and add to your resume. If you are interested in becoming a ReConnect leader, please contact David Kaye. 303-629-4913
Robin
HP Staff
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